The Hamptons Wine Club is committed to providing service that exceeds expectations. This includes maintaining your privacy when it comes to the use of any personally identifiable information you may voluntarily provide us via the Internet or otherwise.
We believe it is important to explain our information gathering practices and the choices you can make about the way your information is collected and used.
• How and what kinds of information does Hamptons Wine Club collect?
• How is this information used?
• What can customers do to retain their privacy?
Hamptons Wine Club (HWC) is the publisher of www.northforkwineclub.com.
Personally identifiable information is collected by HWC when you decide to place an order (personally or as gifts for others), register on our websites or for our newsletters, enter a contest, participate in a survey, or make a general inquiry. The information collected when you order from us or enter a contest includes some or all of the following: name, address, phone / fax number, email address and credit card information. With regard to credit card information, we use a third party to store and make transactions with your card. We do not have access to your credit card information.
Surveys and Sweepstakes
Demographic and other information volunteered in connection with surveys is used primarily for internal purposes to improve the company’s responsiveness to customers’ wants, needs, interests, opinions and suggestions. We will not share this information with anyone except on an aggregated basis where you will not be personally identifiable.
To enhance your online experience, we use “cookies.” Cookies are text files we place in your computer’s browser to store your preferences. Once you choose to furnish the site with personally identifiable information, this information may be linked to the data stored in the cookie, and to personalize your experience on our Web pages.
Uses of Information
The fundamental use of the information we collect is to respond and fulfill your needs as a customer or prospective customer. The information is necessary and is used by us to send you the wine or other products you have ordered, to process your payment, to fulfill your request to enter a contest, to recognize you as a repeat visitor to our websites, to acknowledge your interest in participating in a survey, or to resolve the customer service matter or other inquiry you have brought to our attention.
Information volunteered by you in any message or postings on HWC-provided blogs becomes public information. You should exercise caution when deciding to disclose your personal information in any such posted message.
If you subscribe to one or more of our wine clubs you will also receive a notice or notices about renewing your subscription prior to its expiration date. You may request to be excluded from such renewal mailings (see below). You may also receive periodic mailings from us about new products, services or upcoming events.
Maintaining Your Personal Privacy
At the time you volunteer personally identifiable information and at anytime thereafter, you can direct us not to use this information for promotional or informational mailings. At your option, you may also elect to suppress the mailing of renewal notices for any of our clubs. If you do so, your personally identifiable information will be flagged in our system as “do not promote” to correspond with your request, and you will be excluded from the related HWC mailings.
You can, at any time, send such directions to our Customer Service Department at Hamptons Wine Club, 425 East 58th Street, Suite 7D, New York, New York 10022, or simply contact us at email@example.com. Customer Service can also be reached by calling toll-free, 844-254-9463, 7:00am – 7:00pm Eastern Time, Monday – Friday.
We do not intend to collect personal information from children. Children should seek the approval of their parents before providing any personal information on our websites.
Hamptons Wine Club
Customer Service Department
425 East 58th Street
New York, NY 10022
Toll free in the US: 844-2LI-WINE (844-254-9463)